Shop policies
Thank you for supporting my tiny business!
My policies are slightly unconventional because my business model is slightly unconventional.
I want nothing but ease and delight for the people who go out of their way to support me, and I also want to make and sell work in a way that works for me. Sometimes it’s a delicate balance, but usually it works pretty well.
Please don’t hesitate to reach out if you have an issue, we’ll figure it out!
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We’re a teeny tiny seasonal operation—it’s just me, one woman, Christine!
My shop releases are seasonal because that works best for my life and rhythms. I spend a ton of time and energy creating listings and processing orders, and once everything is shipped, I neglect my online shop until my next release so that I can fully focus on developing a new body of work.
For this reason, I do not accept returns and exchanges except for damaged goods.
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Returns are not currently accepted unless goods are damaged. The buyer is responsible for providing an email with photo documentation of damaged goods within 5 days of receipt.
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Exchanges are not currently accepted unless goods are damaged. The buyer is responsible for providing an email with photo documentation of damaged goods within 5 days of receipt.
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