The Cloud Report FAQs
When will I receive The Cloud Report?
The Cloud Report is mailed on the 20th of every month, +/- a day.
Reports are sent with a stamp and are untrackable. You will not have a tracking number in your order fulfillment email.
Friendly reminder: people who subscribe before the 15th will receive the current month's report; subscriptions made on or after the 15th will begin the following month.
Once reports are put in the mail on the 20th, they can take up to 4 weeks to reach US mailboxes and 6+ weeks to reach international mailboxes.
There are many variables, and they are all beyond our control. This mystery and intrigue are part of snail mail’s charm!
My report didn't show up, how do I get a replacement?
I will happily replace your issue of The Cloud Report if it gets lost in the mail or returned to me. I make extras for exactly this reason!
Before requesting a replacement, please log in to your account and confirm that I have your correct mailing address.
Friendly reminder: Once reports are put in the mail on the 20th, they can take up to 4 weeks to reach US mailboxes and 6+ weeks to reach international mailboxes.
U.S. subscribers: If you don’t receive your report by the 15th of the following month, please fill out this form.
International Subscribers: If you don’t receive your report by the 28th of the following month, please fill out this form.
How do I change my payment information or shipping address?
Log in to your subscriber portal at the top of this page (look for the icon with your first initial in the upper-right corner) to manage your subscription.
How do I cancel my membership?
- Log in to your subscriber portal at the top of this page (look for the icon with your first initial in the upper-right corner)
- At the top of the page, click the "Manage Subscription" button
- You can click "Pause" to skip one month's subscription, or "Cancel" to unsubscribe altogether.
Can I buy a gift subscription?
Yes! Gift subscriptions must be purchased in separate transactions. Please take care to provide the correct shipping information for the recipient. If you use the same email address across multiple subscription purchases, you'll be able to manage all of the subscriptions from your account.
Can I buy a single issue of The Cloud Report?
If I have extra issues, I’ll make them available in my shop.
I plan to reprint all the months and share the full archive towards the end of 2026 so that people can get issues they may have missed. Stay tuned for that!
Can I mail you something?
Yes, please! I can’t promise to reply to every letter or package, but I love hearing from people. My address is:
Christine Tyler Hill
PO Box 3118
Burlington, VT 05408
Do you mail internationally?
Yes!
We mail to all countries that accept the USPS Global Forever Stamp.
Please select “International Shipping” at checkout.